C-033 NEW

CHF 680.00

Root Cause Analysis

This one-day course gives participants an overview of “Root Cause Analysis”, including the main human factors leading to non-compliances (Dirty Dozens), an explanation of “Root Cause Analysis”, and methods of identifying them.

Register for one of our upcoming open courses, or contact us to organize an in-house or distance training at your chosen date/location.

Date / Location:
11.09.2024 - Bern
1 day
Standard Q.C.M. training or organised on request
Target Group:

This training is addressed to all personnel involved in the establishment of corrective action plans and the associated “Root Causes”:

  • Accountable Manager
  • Management Personnel
  • Quality Manager
  • Quality Auditors



The course gives an overview of “Root Cause Analysis”.  It gives an introduction to:

  • The main human factors leading to non-compliances (Dirty Dozens)
  • Explanation of “Root Cause Analysis”
  • Methods for “Root Cause Analysis”, e.g. 5-WHY method
  • Determine “Root Causes”
Objectives of the course:

This one day course is designed to provide the attendees with an understanding of “Root Cause Analysis” based on practical examples.

Upon completion of the training, the trainees shall have an understanding:
– What does “Root Cause” mean?
– What are methods to identify “Root Causes”?
– The 5-WHY method to identify “Root Causes”

Key Topics of the course:
  • Dirty Dozens.
  • Explanation of “Root Cause”
  • Methods for identification of “Root Causes”
Regulatory Basis of the course:
  • Commission Regulation (EC) No 1321/2014
  • Commission Regulation (EU) No 965/2012
Course documentation:
English or German
Course language available:
German, English
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