Q-003
CHF 2,025.00
Safety & Quality Auditor
Safety & Quality Auditor
3 days
Berne
01.09. – 03.09.2020
Date / Location:
24.10.2023 - 26.10.2023 - Bern
Duration:
3 days
Status:
Standard QCM training or organised on request
Target Group:
Future and current Auditors, who must conduct audits as required by the Compliance Monitoring System / Quality System or the Safety Management System.
Pre-requisites:
None
Exam:
Certificate:
Outline:
- Introduction to Quality Management & Management Systems
- Requirements to
– Quality Systems
– Safety Management Systems &
– Management Systems in Aviation - Brief Introduction to Safety & Risk-Management
- Auditing Technique – “Hard Skills”
(The audit process and related tools) - Communication during Audits – “Soft Skills”
- Case Studies
- Terminology
Beside to the theoretical topics mentioned above, a further focus is set on a practical approach how to conduct audits. Relevant and helpful tools for the practical implementation are discussed.
Objectives of the course:
The course aims to fulfil the following pedagogical objectives:
- Participants are able to successfully plan, prepare, conduct and document internal and/or 2nd party audits.
- They are familiar with relevant legal requirements and requirements from international standards related to management systems and audits.
- They are aware of the importance of communication during audits and are aware of “communication traps”.
Key Topics of the course:
- Relevant Commission Regulations incl. AMC / GM and ICAO regulations related to Management Systems, Safety Management Systems and Compliance Monitoring / Quality and Safety Assurance
- Theoretical background with regard to audits based on ISO 19011 (Guidelines for auditing management systems)
- Procedures and practical tools for planning, preparation and conduct of audits
- Audit reporting, implementation and monitoring of corrections and corrective actions
- Required profile for Auditors
- Soft-skills such as communication, human factor problems and how to overcome them
- Appropriate case studies to apply and further the theoretical knowledge
Regulatory Basis of the course:
The regulatory basis of the course will be tailored to the participants but usually consider audit relevant requirements related to:
- Basic Regulation
- Continuing airworthiness
- Aircrew
- Air Operations
Course documentation:
English
Course language available:
German-English
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