Q-003

CHF 2,025.00

Safety & Quality Auditor

Safety & Quality Auditor

3 days
Berne
01.09. – 03.09.2020

Date / Location:
24.10.2023 - 26.10.2023 - Bern
12.03.2024 - 14.03.2024 - Bern
13.11.2024 - 14.11.2024 - Bern
Duration:
3 days
Status:
Standard QCM training or organised on request
Target Group:

Future and current Auditors, who must conduct audits as required by the Compliance Monitoring System / Quality System or the Safety Management System.

Pre-requisites:

None

Exam:
Certificate:
Outline:
  • Introduction to Quality Management & Management Systems
  • Requirements to
    – Quality Systems
    – Safety Management Systems &
    – Management Systems in Aviation
  • Brief Introduction to Safety & Risk-Management
  • Auditing Technique – “Hard Skills”
    (The audit process and related tools)
  • Communication during Audits – “Soft Skills”
  • Case Studies
  • Terminology

Beside to the theoretical topics mentioned above, a further focus is set on a practical approach how to conduct audits. Relevant and helpful tools for the practical implementation are discussed.

Objectives of the course:

The course aims to fulfil the following pedagogical objectives:

  • Participants are able to successfully plan, prepare, conduct and document internal and/or 2nd party audits.
  • They are familiar with relevant legal requirements and requirements from international standards related to management systems and audits.
  • They are aware of the importance of communication during audits and are aware of “communication traps”.
Key Topics of the course:
  •  Relevant Commission Regulations incl. AMC / GM and ICAO regulations related to Management Systems, Safety Management Systems and Compliance Monitoring / Quality and Safety Assurance
  • Theoretical background with regard to audits based on ISO 19011 (Guidelines for auditing management systems)
  • Procedures and practical tools for planning, preparation and conduct of audits
  • Audit reporting, implementation and monitoring of corrections and corrective actions
  • Required profile for Auditors
  • Soft-skills such as communication, human factor problems and how to overcome them
  • Appropriate case studies to apply and further the theoretical knowledge
Regulatory Basis of the course:

The regulatory basis of the course will be tailored to the participants but usually consider audit relevant requirements related to:

  • Basic Regulation
  • Continuing airworthiness
  • Aircrew
  • Air Operations
Course documentation:
English
Course language available:
German-English
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