Collins Avionics Service Program
Don't let unplanned maintenance
slow you down
Collins Avionics Service Program (CASP)
When it comes to your aircraft, time is money. Even with regular maintenance, things can sometimes go wrong, leaving you with unexpected maintenance costs and prolonged time on ground.
That’s why we’ve partnered with Collins Aerospace to provide you with an affordable, simple solution which ensures you maximize your aircraft availability, and minimize any downtime and financial disruptions – even when unplanned maintenance is called for.
The Collins Avionics Service Program (CASP) is the premier, price-per-flight-hour based maintenance program for Collins Aerospace avionics and cabin equipped aircraft, backed by a global network of authorized dealers.
With three flexible options, you can choose the solution that’s right for you.
CASP Service Offerings
Three flexible options deliver superior customer support, budget predictability and consistent aircraft availability:
• CASP Essential, available on select turboprops and light business jets, offers a cost effective solution for low flight hour operators
• CASP, our most popular program, offers unlimited exchanges, rentals, and repairs with unparalleled customer support – value and trust in a simple, flexible package
• CASP Elite, our premier service, offers unplanned maintenance cost control, exclusive incentives and savings in one premium support solution
• Covers Collins Aerospace avionics and cabin equipment
• Price per flight hour based on aircraft
• 125 to 250 minimum annual flight hours, based on aircraft and service selected
• One- and two-year contract terms, with upfront annual payments
• Annual flight hour reconciliation with credit or debit, subject to minimums
• No pre-inspection or buy-in fees with simple enrollment and immediate coverage
• Transfer contract seamlessly with aircraft sale, with no interruption of benefits or additional cost
• Unlimited exchange, rental and repair units
• Reliability service bulletins included
• Free expedited repair requests
• Five hours of labor reimbursement toward Reduced Vertical Separation Minimum (RVSM) recertification
• FMC/MDC/ADC battery replacement
• Free troubleshooting units
• No restocking or recertification fees for unused exchange units
• Up to five ‘’no fault found’’ events without penalty
• Parts ship within 24 hours after receipt of order, pending part availability
• Shipping covered up to $600
• Damage not related to normal installation and operation (e.g., corrosion)
• Optional service bulletin upgrades (e.g., WAAS/LPV, TCAS 7.1, ADS-B)
• Customs, couriers, broker, import or export fees
• Obsolescence replacements
Frequently Asked Questions
ARE SERVICE BULLETIN UPGRADES COVERED BY CASP?
Collins Aerospace will incorporate reliability Service Bulletins issued for Collins equipment at no additional charge to you, where there is no change to fit/form/or function. All other upgrades like TCAS II or ADS-B, that change the form/fit/function of the unit, are available per the then current year special pricing guide at the modification repair price
IS SHIPPING COVERED BY CASP?
Yes, CASP covers shipping both ways. International shipping costs shall not exceed $600 US per occurrence. The following is not covered: International shipping for CASP Essential, customs and duty fees, courier fees, counter-to-counter fees, early AM delivery fees, brokerage fees, taxes and other related fees or charges.
WHAT HAPPENS IF DON’T FLY THE NUMBER OF FLIGHT HOURS I AM CONTRACTED FOR?
CASP contract minimum flight hours will remain in effect. If the aircraft is contracted for above the minimum flight hours and it does not reach that level, a credit will be issued for the difference at the end of the term. If you fly over the contracted amount, an invoice will be issued for the overage at the end of the term.
HOW DO I TRANSFER THE CONTRACT IF I SELL MY AIRCRAFT?
Your CASP contract is transferable with no cost to you. Reach out to firstname.lastname@example.org with the following information:
• Company name and address of the new owner
• Contact name
• Contact number
• E-mail address
Once Collins is notified of an aircraft sale, a contract transfer email, along with a copy of the current contract, will be sent to the new owner for acceptance of existing terms and conditions. At the end of the existing contract term, the new owner will receive a revised contract, reflecting their company name, for signature.